Job Description and Requirements
Purpose :
The Restaurant Manager is responsible for the business performance of their restaurant as well as maintaining high standards of food, service, and health and safety. She will also be responsible for combining strategic planning and day-to-day management activities such as shift pattern organization.
Responsibilities:
1. Business Activities
Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
Analyzing and planning restaurant sales levels and profitability
Preparing reports, including staff control, food control and sales.
2. People Management and Administration
Train all customer service staff to be “the face” of the restaurant by being warm, friendly and customer focused.
Manage and supervise staff and providing them with feedback.
Hold daily pre-opening staff meeting as well as monthly staff meeting
Conduct the necessary food quality check on daily basis to ensure consistency
Support in the training of new staff members
Coordinating the entire operation of the restaurant during scheduled shifts.
Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Ensuring that all employees adhere to the company’s uniform standards.
Meeting and greeting customers and organizing table reservations.
Advising customers on menu choice.
Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Ensure an efficient Rota management system whereby restaurants are staffed appropriately.
3. Finance, Budget and Procurement
Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.
Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
Develop annual financial plan for top-line projections and budget for different costs and any other target
4. Food Hygiene, Safety and Sanitation
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, local laws, and ordinances.
Responsible for ensuring consistent high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Professional Requirements:
Bachelor’s degree/Equivalent
Premium restaurant management experience of minimum 4 to 5 years, ideally from fast food restaurant, with full knowledge of restaurant operations.
UAE experience of at least 2 years in similar role
Interpersonal Requirements:
Ability to work under pressure
Excellent grooming/appearance at all times
Good verbal and written communication skills
Highly organized
Good MS Office skills
Team work oriented Highly
Motivated and great at motivating staff
Sociable with an open personality that fits with the brand image
Commitment to developing and maintaining a premium brand
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/129770-Restaurant-Manager—Hindi-Speaker—-at-Mac-Group
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