Senior Project Manager
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الوصف الوظيفي ‘Running the Business’ is achieved by ensuring all services required to run the business are available as per the agreed service levels. This comprises of timely identification and resolution of incidents through the certified IT Governance model of incident and problem management and timely closure of service requests. ‘Growing the Business’ comprises of ensuring quality in identification of appropriate and optimal IT solutions for the new business avenues, ensuring quality plans that will enable delivery within committed budgets of time and cost. While performing both these functions, the IT domain will ensure all the functions of the domain are adequately supported and governed by the certified Group IT processes. 2. Job Purpose (Why does the job exist? What is the unique contribution made by the job holder?) Project managers are responsible for delivery of projects and changes assigned to them by domain managers and ongoing support for these applications. This includes planning, facilitating the approval processes, communication with project boards and reporting to PMO and IT Management. Project managers will ensure smooth coordination within various teams in Group IT in order to deliver quality solutions within agreed timelines and cost. This role will ensure that project and change management processes are carried out in alignment with the governance processes such as use of EPM, project management methodologies etc. This role is also responsible for maintaining production systems to the SLA targets for availability, incident response and resolution and reduction of incidents through problem management. Senior project managers are very often directly responsible for project management of critical projects and /or leading multiple key initiatives concurrently through leading a team of project managers. 3. Job Content (Describe the key results delivered by the job holder, how they are measured and the tasks performed to achieve the results?) Key Results Performance Measures Main Tasks 1. Delivering the product/project within the timeframe and meets customer satisfaction. · Achievement of deliverables. · customer feedback · Evaluate and Implement solutions based on business requirement following the banks standard methodology and policies. · Run projects, prepare project plan and provide MIS reports to PMO office. Liaison with cross functional IT infrastructure team members. · Manage & mitigate project issues and risks. · Manage project resources and team. · Manage project board and stakeholders. · Identify project re |
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