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Job Description and Requirements The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience, and knowledge, or the equivalent. Minimum Requirements Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps) Some experience with computer systems (CRM databases and MS Office) Fluency in the local language, both in oral and written communication Relevant local legal qualification Preferred Requirements Bachelor’s degree in life science or (bio) medical sciences Knowledge of Customer Relation Management principles Exposure to interactions with various disciplines and organizational levels Exposure to project management principles Required Training Product and market/PMC Amgen Performance 4 selling course Traineeship in the therapeutic area Amgen IT applications and CRM system Amgen Values, culture, policies and business processes Presentation skills POA/key account planning Amgen Sales On-boarding program Accountabilities to the District Sales Manager Maximizes sales of Amgen’s products in the territory −Achieves sales targets−Delivers key messages−Collaborates with manager to implement agreed POA in line with marketing strategy−Identifies and establishes high-quality customer relationships and internal collaboration−Knows in-depth knowledge of the product(s), market, stakeholders and competitors−Works within agreed budgets−Lives the Amgen Values Responsibilities Collaborates with manager to develop and implement territory POA and key account plans. Achieve POA Evaluates progress vs. plan monthly and agrees to course corrections with manager Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities Engages with peers and District Manager to learn best practices Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics, and hospitals operate. Identify and gather competitive information Follows through on customer commitments and requests in a timely fashion Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy the customer and Amgen needs Operates within the agreed expense budget aligned with POA priorities Seeks to advise and assistance to organize activities Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development |
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