الوصف الوظيفي
This opportunity is with a leading luxury retail brand based in Dubai, UAE.
The successful candidate will work alongside the Management team in maintain utmost client satisfaction and loyalty by providing exceptional services as a direct liaison between the client and the customer service center and take full responsibility of the Call center operations.
Responsibilities would include
– Managing a team of sales and customer service consultants setting and achieving performance targets for sales, efficiency and quality in line with the company’s overall plan
– Developing sales team members in line with their personal development plans and performance reviews – utilizing call recording sessions, internal training and one to one sessions
– Creating a sense of urgency within the sale team by building an energetic and engaging sales floor and culture
– Ability to analyze problems and produce a viable solution.
– Utilising company led incentive programmes to maintain high motivation and target achievement within the team
– Learning, retaining and coaching sales staff
If this opportunity excites you, please send us your details. Please note only shortlisted candidates will be contacted.
المهارات
The successful candidate must have fluency in English and Arabic, with 3 plus years of experience in call center management.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة البيع بالتجزئة/البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/call-center-manager-3925186/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
نسخة للطباعة 
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