Senior Business Intelligence Analyst
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الوصف الوظيفي Design and implement daily, weekly, monthly, quarterly automated reports and tailor them to address business needs. Leading the business requirement gathering process (defining report components into specific data needs). Analyze and develop metrics used to determine inefficiencies and areas of improvement in respective policies and procedures. Develop, maintain, enhance enterprise dashboards and modules portfolio, and present findings to top management with storytelling capabilities. Monitor performance indicators, create alerts, highlight trends and provide preliminary root cause analysis of unexpected variance. Ensure CRM is utilized as an execution tool of strategy and provides data to indicate the executions capability of the organization. Deliver ad-hoc reports when needed from Data Warehouse to answer specific business questions. Supervise, Coach and mentor junior BI Analyst and Data Analyst. Sets stretching KPIs and objectives for the team and evaluates the performance to drive continuous improvement. Utilize Sales Force (CRM system) and MS dynamics GP (ERP system) to maximize efficiency and effectiveness of business development processes. Forcasting And Planning Achieve consensus for operational demand forecasts by managing a collaborative demand planning process with sales, marketing and finance stakeholders at both, market and regional levels. Participate in Sales and Operations Planning, communicate forecasts to Inventory and Supply Planning and facilitate feedback communication of any constraints. Prepare and maintain relevant reports pertaining to demand planning process by measuring a broad set of metrics: forecast error, forecast bias, inventory levels, and customer service levels. Determine product allocation prioritization and lead allocation reviews and determinations. Pricing Analyze recent and historical sales data to effectively maintain and update deal envelope pricing recommendations based on customer and item segmentation. Supports sales team with governmental quotation requests and other pricing information as needed. Continually review applied prices in Salesforce (CRM system), MS dynamics GP (ERP system) and IMDAD E-store. المهارات Bachelor’s degree in Accounting or Finance. Advanced Excel, SQL and PowerPoint experience. 8 years’ experience at multinational organizations in Business Intelligence Analysis, Data/Business Analysis or Financial Analysis/Accounting with proven record of performing feasibility studies and budget & variances control. 3 years’ experience with CRM systems preferably in Salesforce. 3 years’ experience using well-known ERP system. Required Skills: Strong attention to details and ability to organize and unify the data. Advanced Analytical and Problem solving skills Proven ability to meet tight deadlines, multi-task, and prioritize workload تفاصيل الوظيفة
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