الوصف الوظيفي
• Assists with the guest’s experience
• Performs check-ins and check-outs, attends to guest in the business centre, answers phones and e-mail correspondence and any other enquires in accordance to the hotel SOP’s and regulations
• Ensure that all guests receive a warm welcome and warm farewell.
• Provide welcome drinks and cold towels to the guest.
• To be aware about all functions happening, its timings and places.
• Carry out the registration procedures required for guests staying at the hotel, ensuring that local law and hotel’s credit policies are adhered to at all times.
• Ensure that upon arrival all necessary information is obtained as in address, telephone number, e-mail address, departure time, newspaper request.
• Sell rooms to prospective guests arriving without reservations, ensuring that the maximum revenue is achieved.
• Check the following day’s departure list each evening, to ensure that all departure details, accounting instructions are in order and that all supporting city ledger correspondence and/or vouchers are available.
• Assist with private group check-ins, as directed by the lifestyle supervisor or the lifestyle manager.
• Prepare group pre-registration documents and key cards as directed by the lifestyle supervisor or the lifestyle manager.
المهارات
Salary: 2000AED
Food: Provided by company
Accommodation and Transportation: Provided by company
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الضيافة/السياحة/السفر
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3847753
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة الإمارات العربية المتحدة
العمر الحد الأقصى: 35
https://www.bayt.com/ar/uae/jobs/guest-service-agent-3847753/
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