الوصف الوظيفي
As the IT Support Officer you will be responsible for providing high quality customer service to ensure students and staff receive appropriate IT support and advice, maintain IT systems and ensure IT requirements are met throughout the campus
Client Details
A well established, successful global education services provider engaged with multiple leading international universities
Description
Maintain on campus and off campus users on serverMaintain a company standardised image on all IT hardware throughout the campus Installation and configuration of software patches, operating systems and drivers as and when they become availableManage and correct anti-virus issuesRecommend and report on hardware and software upgrade requirements from time to timeReport on software licensing issues and breaches on a bi-annual basis to IT in-chargeArrange quotes on required hardware and software as askedEnsure daily backups of the server and regular backups of required dataEnsure network drives are maintained in a tidy order and are periodically cleanedMaintain user PCs including installing additional hardware as required and approvedProvide desktop and printing support (diagnosing hardware & software failures)Troubleshoot laptop wireless issuesMaintain IT inventory including regularly scheduled checksLiaise with for hardware and software maintenance of PCs and its peripheralsMaintain network performanceMaintain the IT equipment in labsAssist students and lecturers as required in the use of computer laboratoriesMonitor student compliance with computer lab usage policiesEnsure student download traffic is adequately tracked and recorded for suspension and notification requirementsUndertake project work as required by IT in-chargeAssist in development of SQL queries for staff utilising the MAZE databaseAssist staff with IT related issues during student enrolment
Profile
Degree in IT discipline or equivalent academic qualificationGood knowledge of LANs and WANs including Active Directory and Windows serversExcellent personal characteristics, customer service and communication skillsFlexible to work in full time shift systems throughout the academic yearGreat organisation skills with a demonstrated enthusiastic and proactive approach to workAbility to work in a changing service environment and motivated to achieve specified goals and targets
Job Offer
Competitive salary
Exciting role
International environment
المهارات
IT Support Officer
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تكنولوجيا المعلومات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3835897
المرشح المفضل
المستوى المهني مبتدئ
https://www.bayt.com/ar/uae/jobs/junior-it-support-officer-3835897/
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