الوصف الوظيفي
This is a Contract role under Manpower ME. It’s a 12 months renewable contract.
Job Purpose
To contribute on order to cash management and provide support for customer service & Logistics operations for Gulf and Levant markets.
Contribute to timely supply of products to distributors & Institutions.
Establish Individual objectives as necessary to ensure customer service expectations are exceeded.
The Supply Chain Associate is the interface between the Customers, the Third Party Logistics Service Provider Warehouse “Agility” and the Customer Service and Logistics Team.
Key Accountabilities
• Responsible to manage End-2-End process and enabling product delivery through a streamlined and competent process flow (including pricing set up, preparation of required shipping documents, CoA, DA, invoices, bank documentation, Archival etc.)
Key interfaces:
- Third Party Service Provider(s)
- Institutional Customers and Distributors/Agents
- Internal Stakeholders
- Logistics Centers
- Shipping/Airline/ Transportation as required
- Customs as required
Key Requirements / Performance Metrics:
- Close Collaboration between Customer Service and LSP and enabling successful timely operations execution
- Timely and accurate documentation and End-2-End collaboration with LSP services (including Invoice, Shipping documents, Customs Bill, Proof of Delivery, Certificate of Analysis, Legalization, MOFA, any market specific document, Insurance, Under Taking Letter etc…) – traceability of documentation (system and physical)
• Receipt, acknowledged customer claims related to Expired Goods
• Perform documentary check and validation of expiry claim and maintain a log.
• Issue, record and track undertakings letters to customers for low shelf life products
• Active management of Undertaking letters tracker and reporting for financial accruals
• Interface with Customer Service and Logistics Team to align on monthly priority and plan execution to deliver business and operational expectation (ASN, Quality activity, priority orders, scheduling etc)
• Customer and Price Master Data management and bank documentation preparation
• Management of Documents archival and tracking log as per defined SOP.
• Provide support to Customer Service team as necessary in meeting with market deliverables
• Provide support and back-up Logistics team as necessary
• Identify, implement and document Continuous Improvement Projects (M1); support team projects as required
المهارات
Job Specific Technical/Functional/Professional Competencies:
• Organizing and Planning (Quality)
• Customer Focus
• Attention to Details
• Communication Skills
Experience and Knowledge
• Bachelor’s degree or equivalent certifications
• English – Arabic would be an advantage
• Working experience with Import and Export Documentation in the Middle East region
• ERP system and experience
• General PC skills (Windows, Microsoft Office, Word, Excel and PowerPoint)
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف/التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3809248
المرشح المفضل
المستوى المهني متوسط الخبرة
https://www.bayt.com/ar/uae/jobs/supply-chain-associate-3809248/
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