Service Advisor (Arabic Speaking) | Toyota & Lexus | Al Futtaim Motors | Ras Al Khaimah

الوصف الوظيفي
About the Position:

Al Futtaim Toyota are currently looking to recruit a number of experienced Service Advisors to join our team in Ras Al Khaimah. These roles will report into the Service Manager. It is the responsibility of the Service Advisor to ensure the condition of the vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests; to ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out; to qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty; to ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations alongside achieving monthly financial targets set for Labour Hours, Parts and other sales.

المهارات
About You:

The ideal candidates will have the following qualifications, skills and experience:

Diploma or Degree in: Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Minimum Experience: 3 to 5 years of experience in the Automotive industry or similar role.
A broad-based knowledge to service as a reliable consultant is absolutely essential for this role and be able to provide up-to-date technical information in response to customer inquiries.
Fluency in both the Arabic and English language is imperative for these positions.

تفاصيل الوظيفة
منطقة الوظيفة رأس الخيمة, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

https://www.bayt.com/ar/uae/jobs/service-advisor-arabic-speaking-toyota-lexus-al-futtaim-motors-ras-al-khaimah-4452243/