Design Studio Specialist - Pottery Barn - UAE

الوصف الوظيفي

The Role:

As a Design Studio Specialist, you will deliver exceptional levels of Customer Service to guests across all categories of product; from initial contact, through design consultation and estimate creation, to sales closure. You will lead the Store “Ground Game” by executing high quality design consultations in the guest’s home/place of business. Additionally, you will take responsibility for mentoring Associates on how to build and maintain client relationships, as well as how to engage in active selling, Clienteling and creating design plans.

Other responsibilities include (but are not limited to):
Driving add-on sales of accessory productsActively collaborating with Management and Associate colleagues in Store, Head Office and other HFD Brands to optimise selling opportunitiesPresenting compelling and professional decorating plans, communicating what is relevant and meaningful to the customer utilising Mood Boards/ Space Plans/ and in-store collateralIdentifying, developing and driving business sales opportunities and overall businessEstablishing and developing selling opportunities which arise from the “Designer” and “New Movers” programmes“Saving the Sale” where quality or availability issues ariseBuilding Guest database and fostering Guest relationships while identifying key individuals, groups and organisations that present commercial opportunitiesDelivering excellent service during VIP and In-Store promotional eventsMaintaining accurate records of sales/returns log and ensuring approval to LOA is logged on weekly basisAttending product knowledge/selling skills development activities, and taking proactive ownership of PDP to maintain high level of selling skills.

Qualifications & Requirements:

You will have/be:
At least 2 years’ retail visual merchandising experienceGood planning and organisational skillsExperience of providing a product presentation and consultation at the customers homeCAD experience would be advantageous but not a necessity.

About Pottery Barn:

Pottery Barn, a member of the Williams-Sonoma Inc. portfolio of brands, was established in New York City in 1949. Known for its casual, comfortable and stylish home furnishings, Pottery Barn draws inspiration from time-honored designs from around the world to create seasonal collections unique to its stores.

Through our world-class service and product offering we strive to deliver exceptional comfort, quality and value to our customers every day. Our product range includes indoor and outdoor furniture, bedding, bath, rugs, window treatments, tabletop, decorative accessories and lighting.

About Alshaya:

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M;, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels

المهارات
design studio specialist

تفاصيل الوظيفة
منطقة الوظيفة الإمارات العربية المتحدة
قطاع الشركة البيع بالتجزئة/البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي التصميم والإبداع والفنون
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3850981
المرشح المفضل
المستوى المهني متوسط الخبرة

https://www.bayt.com/ar/uae/jobs/design-studio-specialist-pottery-barn-uae-3850981/