Artificial Intelligence Specialist
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الوصف الوظيفي 1. Operationally manage and support Artificial Intelligence projects. 2. Analyze the VA log (listening & response) in a real time manager and apply system change to improve the output of the VA 3. Maintain operational excellence and have bird’s- eye view on spikes noticed on AI Platform. 4. Hands on involvement in suggesting appropriate algorithm involving ML, NLP, computer vision and other areas of cognitive science 5. Use statistical tools and machine learning techniques to solve business problems 6. Support business solutioning in developing use cases meant to reduce failures and refine handover path to Virtual Assistance 7. Work closely with management, CIT team and vendors to plan catalog data improvements so as to maximize customer improvement impact 8. Understand customer care existing processes and the desired business goals, identify the gap and help define the requirements to achieve the end business goals using AI technology 9. Refine, improve and take ownership of existing machine learning models, systems and implementations; Refine and improve dialog flow and processes 10. Interact with vendor and management on technical design issues and resolutions 11. Involve with CIT teams to test and Implements real-time model 12. Continuously seek out industry best practices and develop skills to create new AI capabilities to improve business decisions 13. Translate complex and ambiguous business problems into project charters clearly identifying technical risks and project scope 14. Solve business problems by leveraging advanced artificial intelligence and machine learning approaches. 15. Enhance the output of AI results by capturing, assessing and making recommendations, including reviewing data for completeness and consistency, analyzing and interpreting data 16. Defines, owns and continuously review AI key performance indicators. Report insights via visualization and dashboards Bachelor’s degree in a quantitative discipline such as Data Engineering, Economics, Statistics, Computer Science or related field. Master’s degree preferred Minimum of 8+ years’ experience in one or more of the following AI Technology areas • Machine/Deep Learning – machine learning algorithms and platforms, neural networks. • Language – Natural Language Processing, machine translation, emotion detection, language detection, classification. • AI solutions – conversational AI agents, intelligent Robotic Process Automation, intelligent case processing, Video Analytics, Unique Identity/ biometrics, inference engines, stream monitoring, intelligent search, ontologies/knowledge representations. Mandatory: minimum of 6+ years’ experience in Customer Care in Telecommunication Industry or other industries المهارات Minimum of 8+ years’ experience in one or more of the following AI Technology areas • Machine/Deep Learning – machine learning algorithms and platforms, neural networks. • Language – Natural Language Processing, machine translation, emotion detection, language detection, classification. • AI solutions – conversational AI agents, intelligent Robotic Process Automation, intelligent case processing, Video Analytics, Unique Identity/ biometrics, inference engines, stream monitoring, intelligent search, ontologies/knowledge representations. Mandatory: minimum of 6+ years’ experience in Customer Care in Telecommunication Industry or other industries تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/artificial-intelligence-specialist-4447330/ |
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