IT Help Desk Engineer(Arabic speak) IT Help Desk Engineer(Arabic speak)
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الوصف الوظيفي hardware and software thereby providing effective desk side support to users. 2. To coordinate with IT Helpdesk to resolve user hardware / software issues on desktops / laptops 3. To resolve minor problems related to network printers and escalated major printer issues 4. To provide Level 1 application support on all Port Applications to ensure smooth functioning of the same 5. To interact internally/externally with all end users and customers on a daily basis to achieve department/work unit goals and initiatives 6. Assist in creating operational documents, training materials, help subsystems, user documentation and technical project documentation, as required and make recommendations on technical issues for process improvement. 7. Assist in maintaining documentation of infrastructure procedures, operation instructions, user manuals, quality assurance program & IT Standards, policies for future reference and retrieval. 8. To provide daily status updates on helpdesk issues / requests and calls attended to management for review and decision-making. 9. Checks and monitors appropriateness of environmental conditions for the machines and devices in the Service Rooms (UPS, A/C, etc.) 10. Any other ad hoc administrative duty as requested by the Line Manager or Management staff. Job Type: Full-time Job Types: Full-time, Permanent المهارات 3 year experience in IT helpdesk تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/it-help-desk-engineer-arabic-speak-it-help-desk-engineer-arabic-speak-4383561/ |
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