Senior System Admin

Urgent Requirement Senior System Admin
Responsibilities’ and roles:
• Executes troubleshooting methodology and root cause analysis to resolve complex and advanced problems
• Adheres to the agreed event management notification and escalation procedures
• Perform problem management activities to minimize the adverse impact of faults and problems on the business caused by errors within the systems and to prevent the recurrence of faults related to these errors
• Leads availability management activities to optimize maintenance and design measures that meet the SLA
• Adheres to the entity change management policies and procedures
• Prepares and executes systems maintenance plans to proactively manage reliability and service expectations
• Responsible for Auditing, upgrading, and managing OSs on all production systems and components
• Performs periodic review of configuration items (CI) to ensure compliance with policies and standards through operational readiness tasks
• Identifies and follows best practices in performance tuning and optimization to identify and eliminate performance bottlenecks
• Prepares and maintains technical documentation to the asset with the ongoing operation, maintenance, and development of the entity services
End User services:
• Applies ITIL framework, closes Problem records within defined timeline threshold to minimize the impact on client /outage
• Acts as Tier 3 focal point to resolve all break/fix and service degradation issues
• Provides timely and frequent technical updates to customers, delivery, and capability management
• Understand and support provisioned SLA services, this includes meeting response, resolution, reporting, and RCA timelines
Qualifications:
BSc. Degree in computer engineering, computer science or equivalent
Enterprise Advanced certifications in Microsoft, AWS, and other well-known Cloud vendors
Experience:
• 10 plus years in similar roles in large organizations
• Job-specific skills:
• Windows on-prem and Azure Administration
• Linux O.S administration
• Virtualized environment management
• Backend systems (Cohesity backup, AD, DNS, DHCP, etc)
• Experienced in Conducting DR exercise for the systems domain
• Experienced in MS SQL environment by setting it up, maintain it and provide technical suggestions to improve it
• ITIL v4 foundation as mandatory
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https://gulfcareerhunt.com/senior-system-admin-abu-dhabi-uae/