الوصف الوظيفي
Engineer – Claims & Complaint
Salary: up to AED 12,000 based on experience
Location: Abu Dhabi, UAE
Our Client is a leader in the production of paperboard packaging for products including Milk, juices, cheese, tomato paste etc, using state of the art technology and materials.
Supplying companies (FMCG) across Middle East and North Africa.
The Key role, reporting to the QHSE Engineer, is to manage, improve and maintain Health, Safety & Environment related activities and Integrated Management System and BRC system.
Responsibilities
Responsible to investigate customer complaint by working with process owner and Technical Service team.
Responsible to establish countermeasures that are effective to prevent a recurrence of a complaint.
Responsible to follow up and ensure all countermeasures are implemented and effectiveness is sufficient to prevent a recurrence.
Consolidate all countermeasures derived from customer complaints and internal reports, and create a systematic approach to ensure the countermeasures are effectively implemented and maintained.
Supporting role to QHSE Engineer to manage, improve and maintain Health, Safety & Environment related activities and Integrated Management System and BRC system.
المهارات
Requirements
The candidate must have a Bachelor’s Degree in a related discipline.
More than 3 years of experience in customer complaint handling is preferred.
More than 3 years of experience in a structured company that has passed certification in QMS/EMS/OMS.
Knowledgeable on ISO 9001: 2015, ISO 14001:2015, OHSAD 18001:2007 / ISO 45001:2018 standards and its system implementation.
Knowledgeable on BRC IoP and/or HACCP standards and its system implementation.
Knowledgeable on AD EHSMS standards and its system implementation (optional).
Experience in food packaging material manufacturing is an added advantage.
Fluent in Arabic Language
تفاصيل الوظيفة
منطقة الوظيفة أبو ظبي, الإمارات العربية المتحدة
قطاع الشركة التصنيع
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي مراقبة الجودة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/uae/jobs/engineer-claims-complaints-4370035/
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