Responsibilities
Execute the planning of General Services activities related to facilities management, develop and implement a facility management program including preventative maintenance and life-cycle requirements.
Conduct and document regular facilities inspections and ensure compliance with health and safety standards and industry codes. Should be proficient in NFPA codes and standards, ADDC & ADCD regulations and requirements.
Plan, allocate and manage facility space for efficiency and coordinate office and employee moves. Should have experience with space planning, churn and move management. Should be familiar and experienced with the corporate MAC standards and best practices.
Prepare and present business cases to senior management with optimal financial analysis and total life cycle calculations.
Prepare specific maintenance strategies and life cycle costing for all building assets in line with the age/condition of the asset and implement them across the team.
Prepare SFP (Strategic Facility Plan) for the organization and align it with the overall strategic plan of the organization.
Prepare, manage and lead a real estate portfolio strategy for the organization.
Lead and supervise maintenance and repair of facilities and equipment.
Develop a plan and oversee facility refurbishment and renovations.
Ensure high standards of general office look and aesthetics
Plan and manage facility central services such as reception, security, cleaning, catering, waste disposal and parking.
Implement best practice processes to increase efficiency.
Manage outsourcing including building Scope of Work (SOW) and coordinating with Procurement to execute contracts.
Rationalize and review use of goods and services to maximize cost-effectiveness.
Develop SLAs, KPIs, and response & resolution matrix for contracts. Conduct monthly KPI compliance sessions with the contractors to evaluate performance.
Coordinate and monitor activities of contract suppliers and manage contractor and vendor relationships
Manage and review service contracts to ensure facility management needs are being met.
Ensure delivery schedules, quantity and quality criteria are met and submit reports on completed work by contractors and vendors
Verify supplier payment and invoicing match contract/order pricing
Plan and monitor appropriate facility management staffing levels and ensure efficient utilization of facility maintenance staff
Prepare and track facility budget and submit monthly reports including the tracking of expenses and payments issues
Generate and present monthly reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
Prepare and present business
Develop, present and implement cost reduction initiatives
Advise on and monitor energy efficiency and oversee environmental health and safety
Assure security of the facility and respond to facility and equipment alarms and system failures
Provide prompt response to requests and issues from facility occupants
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