Job Description and Requirements
The Opportunity The Enrollment & Registration Department seeks an incumbent for the position of Enrollment Services Officer, to support the Sr. Registration Coordinator with the admission’s applications and process for all students including International Students. Supports the admissions team to achieve the responsibilities and goals of the Unit. The Responsibilities Admissions:
Responsible for incoming admission applications and documentations. Evaluates applications and suggests appropriate decisions on applicant files to the Admission Committee
Responsible for the Admission of International Students including preparation of their admissions, security check and transfer credit documents
Responsible for the Fresh Start and Direct Entry Student’s applications and process
Receive and review applications for the non-current students and evaluate their eligibility
Develops and updates the content of the Admissions webpages, manuals and forms that clearly describe the Admission processes
Receives and Evaluates readmission forms from ABP dismissal and withdrawn students and their eligibility
Evaluates Transfer Student’s transcripts to include determining transferability of credits, computing transfer hours, and grade point average
Produces regular statistical reports for management reporting on Admissions numbers and services
Works with others to ensure all prospective students and their parents are provided with the appropriate information and advice on ZU and its programs and offerings
Provides accurate and updated information to students, family and faculty about policies and procedures related to Admissions
Support the admissions exams process (EMSAT), by registering students and arranging for all requirements with related departments
OTHER
Assists in planning and supporting special projects and events on and off campus, as well as with student orientation and placement testing
Handles student complaints within the boundaries of well-defined University policies and procedures
Support the Office with preparing new/transfer Student’s ID Cards
Creates electronic files to facilitate access to students’ information between the two campuses
Complies and sends standard letters to prospective students updating them on the status of their applications
Provides advice and information related to policies and procedures to Admissions staff, students, families, and faculty
Works independently, escalating issues and providing advice to the Admissions Manager
Able to work Independently and to make critical decisions
Works to meet tight deadlines under high pressure
Works closely with the Admissions and Recruitment team, Campus Registrar and other members in the Office of University Registrar. Interacts with faculty, students and families with regards to provision of information when necessary
Seen as a knowledgeable University professional who is sought out with confidence for advice and information by students, faculty and staff
Able to work effectively in all areas associated with the Office of University Registrar
Develops and maintains close working relationships with key external partners such as NAPO and EMSAT to ensure effective and smooth services.
The Requirements
Must possess a bachelor’s degree in Administration or relevant discipline from an accredited institution with a minimum of 2 years of experience in the Student services, Admissions, etc. fields or an equivalent combination of education, skill or experience.
Bilingual English/ Arabic is essential
Experience with administration and customer services-related activities, preferably in a Registrar’s office
Highly computer literate; familiar with database use in an academic environment
Familiarity with an educational environment & UAE culture preferred
Able to work independently and make critical decisions
Can perform well under pressure and meet tight deadlines
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/abu-dhabi/121963-Enrollment-Services-Officer—Enrollment—-Registration-Department-at-Zayed-University
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