Services Supervisor

 Liaise between ADAC Head Office Administration Department, Company Management and Direct reports.
 Arrange staff interviews with ADAC Head Office Administration Department on receiving staff request.
 Hold meetings with direct reports to review Outsourced Staff performance and address issues related to distribution of tasks and Outsourced Staff.
 Manage Outsourced Staff movements to meet ADAC Head Office Administration Department requirements.
 Prepare Time sheets for Outsourced Staff as required by the Administration Department..
 Manage Direct Reports leave schedule and replacements to ensure continuity of operations.
 Ensure all controls are in place for smooth operations.
 Prepare and Distribute schedule of tasks amongst technicians.
 Coordinating the maintenance and repair of office equipment.
 Ensure that closets, service openings, telephone & electrical cabinets and such other cabinets/rooms are kept locked all the times.
 Perform routine checks around the premises to identify defects/ faults.
 Ensure all vehicles and installed equipment are functioning properly.
 Oversee vehicle cleanliness and safety.
 Communicate/ dispatch drivers to locations where needed.
 Distribute trip logs to drivers.
 Review and maintain all trip logs submitted by drivers by the end of day.
 Monitor vehicle distribution and usage.
 Effectively plan transportation routes.
 Ensure ADAC Head Office Administration Department policies regarding Company Vehicles are enforced.
 Enforce strong personal and workplace (kitchen) hygiene.
 Ensure proper etiquette while receiving important guests.
 Check of kitchenette, glass ware and crockery items.
 Ensure all kitchens are adequately stocked with consumables.
 Receive, Sort and oversee distribution of Corporate Mail.
 Prepare weekly and monthly reports for ADAC Head Office Administration Department detailing:
o Attendance.
o No. Of requests received from each direct report; if applicable.
o Special cases raised by direct reports.
o Any other observations.

 Quality Control:
o enforce quality control plan agreed with the Employer to ensure that services provided are comprehensive and meet the highest professional standards for quality.
o review the staff arrangement and quality of services with the Employer’s Representative at regular intervals (as advised by the Employer) to ensure that the Employer’s expectations are met.

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