الوصف الوظيفي
• Respond to commissioners, working with partner agencies and internal colleagues, including Operations Managers, to project manage high quality Tender bids and proposals, including re-tenders for existing services.
• Support the delivery of the Business Plan target for new growth, diversification and sustainable business and meet individual growth and re-tender targets.
• Provide support to Operations Managers and Project Co-ordinators across Khidmah as required, to pursue opportunities that may lead to expansion and new business.
• Contribute as required to market research, competitor analysis, input to development strategy.
• Contribute to developments of service design and developments where commercial and project management expertise would benefit colleagues.
• Support services as they prepare for re-tender.
• Contribute to processes for continuous improvement in tendering and development practice, including feedback from tenders and learning from colleagues.
1. Project manages tenders and bids of significant strategic value to Khidmah. This includes bringing Khidmah input from across the organisation including HSE & Quality, Finance, HR, Operations & the Service User, as well as external partners.
2. Support existing services through a re-tender – including positioning the service, business planning, consultation and wider information gathering. Lead on written submission of re-tenders and co-ordinate input from local staff and other colleagues including Operational Teams.
3. Support to develop new service models, working alongside specialist development leads.
4. Support the Executive Management Team to identify new business opportunities for Khidmah.
Competitor Landscape
5. Research the policy landscape, reporting on anticipated opportunities for growth and income diversification which will be beneficial to Khidmah.
6. Support the maintenance of a ‘live’ directory of information sources and potential customers, by utilising the Salesforce software.
Tender Responses
7. Project manages complex tenders and submission of high quality bids, meeting pre-defined individual growth target, in line with Khidmah Tender Process Flowchart.
8. Lead project teams to develop model to respond to tender specifications, based on Khidmah’s core Service Models.
9. Production of written tender responses of high quality and co-ordination of responses from colleagues across operations, other Khidmah business functions and wider organisation.
10. Quality review tender responses of Khidmah, including that of other business functions of Khidmah.
11. Work alongside Operations colleagues to ensure smooth handover transition from tender to implementation.
12. Lead on work to prepare for tender interviews, including bringing Khidmah the interview team, coaching on presentations and practice questions and at times attending the interview.
13. Project manages complex tenders and submission of high quality bids, meeting pre-defined individual growth target, in line with Khidmah Tender Process Flowchart.
Re-Tender Project Management
14. Work into re-tender programme and produce documents to support Operational Managers and Project Co-ordinators in preparing in advance for re-tender.
15. Lead on re-tenders of Khidmah’s existing services, working closely with local Project Co-ordinators and Operational Managers to develop winning proposals and meeting pre-defined target success rate.
Commercial Input
16. Contribute to benchmarking of hourly rates for different services, bringing knowledge of pricing / value for money calculations from tendering and bids to support finance and operations team to develop cost effective budgets.
17. Identify trends in service design / models nationally and highlight these to team and wider organisation.
18. Provide input to financial modelling and new business cases.
New Business Opportunities
19. Work with Operational Managers and specialist development leads to produce service proposals meeting objectives of local area strategic priorities.
20. Contribute to and sometimes lead on the option appraisal, analysis and/or feasibility studies of new business opportunities.
Marketing and Communications
21. Build effective relationships with commissioners and partners to enhance tender and new business proposals.
22. Ensure all applications, submissions and business proposals comply with Khidmah’s branding policy both internally and externally.
23. Share knowledge and learning across the organisation using established Khidmah channels.
Evidence, Outcomes and Feedback
24. Support the upkeep of a case study library and outcomes analysis to provide evidence-based responses to applications, submissions and proposals.
25. Contribute to feedback analysis and learning to improve our processes.
Service User Involvement
26. Promote service user leadership and involvement within tenders, application and proposals.
Confidentiality
27. Information, including pricing models relating to service users must be treated in the strictest confidence and discussed only within the project with the appropriate members of staff or with named assessors/care co-ordinators.
28. Information relating to staff must be treated in the strictest confidence and discussed only with other senior staff or line managers.
المهارات
1. Education level Degree or equivalent, preferably in Business Administration, Finance or an Engineering discipline.
2. Specific qualifications, certification and/or accreditations relating to the Property and Real Estate Sectors, Construction Sectors, Facilities Management Sectors are a plus.
Skills
1. Strong interpersonal, oral and written skills
2. Ability to critically evaluate business development opportunities
3. Ability to plan workload considering conflicting priorities and deadlines
4. Ability to work effectively to deadlines and support others to meet tight deadlines
5. Excellent presentation skills
6. Ability to use Microsoft Office Suite or equivalent to analyse data and prepare professional documents.
7. Proven track record in leading on Project Management of tenders, applications and submissions within the social care and/or health fields.
8. Ability to write high quality tender submissions.
9. Experience of putting together viable budgets for new business.
10. Ability to lead and motivate a project team to get the best out of individuals for the benefit of a tender/proposal.
11. Experience of analysing social, legal, economic, technological and political factors towards achieving competitive advantage.
12. Experience of working closely with operational colleagues to support service re-design to respond to re-tendering of existing business.
Experience
1. 2-5 years’ experience in similar role within the FM, Hospitality, Service or Real Estate sectors.
2. 5 plus years’ experience as a custodian for tendering with proven ability in bid writing, estimating, selling, projects implementation or an equivalent combination of experience and education.
Working Conditions
1. This position does not comply to the standard Khidmah working hours (Sunday – Thursday from 07:30 – 15:30), and will require frequent extended hours to be worked of evenings, weekends and public holidays to meet client requirements and Bid deadlines.
2. Although Head Office based, this position will require the Business Development Manager to be frequently out of the office to attend client meetings, site visits and other requirements related to ensure the above job description is fully executed.
Measurable Objectives
1. To deliver results against strategic objectives, whilst working within Khidmah’s core values and beliefs.
2. To work to meet the obligations and targets of Khidmah’s overall business plan.
3. To work within all of the organisations Operational Procedures at all times.
4. To foster and preserve good professional relationships with other individuals and organisations.
5. To oversee the implementation of Business Development, Organisational Growth and Fundraising Strategies.
6. To prepare high quality tender documentation, funding applications and project proposals.
7. To provide appropriate advice, guidance and expertise to the organisation.
8. Keep up to date with combined business activities by providing weekly, monthly and quarterly reports as per request of Executive Director.
9. To manage the bid qualification process for new opportunities.
10. Follow up if further clarification is needed and actively pursue information related and relevant to position.
11. Always represent Khidmah in a positive way both internally and externally.
12. Communicate feedback from the various business functions and other concerns on a regular basis with team members and Executive Director.
13. Always adhere to Company policies and procedures, ensure that the highest level of professionalism is maintained at all times.
14. Always adhere to confidentiality and non-disclosure of employee and company information.
تفاصيل الوظيفة
منطقة الوظيفة أبوظبي, الإمارات العربية المتحدة
قطاع الشركة إدارة المرافق
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي إدارية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3814260
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الإمارات العربية المتحدة
https://www.bayt.com/ar/uae/jobs/business-development-supervisor-3814260/
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