الوصف الوظيفي
• Analyse, design, and plan complex server, storage, and database systems to ensure robust, high-availability service delivery, including replication, mirroring, load-sharing, distribution, and backup facilities and tools.
• Deliver projects, tasks and changes assigned within time and quality defined, including implementation, integration, configuration, upgrade, and testing; and updating databases, tools and reports accordingly.
• Perform administration and operational routines (daily, weekly, monthly) on the areas of responsibility.
• Pro-actively monitor server systems and services, health, performance, backup, and security; ensure overall service availability is maximised, and always maintained above 99.95%. Take pre-emptive actions to minimize service downtime. Work with the Tools team to ensure event monitoring, follow-up, and reporting are fine-tuned to bring maximum value to availability management.
• Follow up calls and requests from the Service Desk and Operational Monitoring teams within the timeframes defined; prioritising and escalating as necessary. Keep the Service Desk and key users updated throughout the lifecycle of a call; update the Service Manager system, clearly specifying progress and resolution details.
• Actively participate in problem isolation and resolution, change management, and finding the best solutions to client requests, through the existing processes and procedures.
• Manage capacity within targets and propose changes or upgrades when utilisation is above 60%.
• Develop and implement contingency and continuity plans; evaluate risks and recommend mitigations.
• Handle serviceability with vendors; contribute to support agreements and underpinning contracts.
• Manage server system security as per security policy (including security updates, access control, authentication, virus and vulnerability protection solutions).
• Assist with establishing and maintaining technical standards, policies and procedures.
• Ensure complete knowledge of responsibility area (service/domain/vertical) and how it is affected by changes and projects. Keep relevant knowledge and information systems updated, and provide clear documentation, information, schematics, and reports as required, including on server utilisation.
• Assist with other projects as requested. Keep relevant Project Managers and team updated on task status and progress.
المهارات
• Bachelor’s Degree in Computer Engineering, IT or related discipline – or higher
• ITIL v3 Foundation and Interim qualifications as a minimum, preferably ITIL v3 Expert.
• IBM Certified System Administrator, and IBM Certified System Expert (in Enterprise, Virtualisation, or High Availability). IBM Certified Advanced Technical Expert would be preferred.
• IBM Certified Deployment Professional, Specialist, or Architect in other IBM fields and products would be an advantage (eg Storage, Cloud, Tivoli, Service Management).
• Training in replication, mirroring, load-sharing, distribution, and backup systems.
• Project management, data centre, security, quality and other Service Management training and/or certification.
• At least 7 years’ experience in designing, implementing, integrating, and supporting enterprise IBM server, storage, and database systems (including hardware, software, operating systems and applications setup, configuration, testing, and maintenance).
• Experience in major hardware and operating system upgrades, and in complete restores; assignments or projects delivered in customer-facing disciplines.
• Strong knowledge of Service Management deployment and Project Management.
• Excellent knowledge of IBMi/AS400 administration, monitoring, troubleshooting, and performance-tuning, related to a distributed, multiple-application environment.
• Excellent knowledge of IBMi DB2 management (PF, LF, Referential integrity, SQL scripts)
• Experience in Backup and recovery procedures using BRMS
• Experience in Data replication through MIMIX-HA
• Experience in managing partitioned systems, using journaling, remote journaling.
• Advanced knowledge of system design techniques, integration and testing; high availability, continuity, clustering, virtualisation, storage, and consolidation; data centre systems, cloud computing, and hosting.
• Substantial understanding of business requirements and analysis.
• Strong knowledge in security (policies, audits/assessments) and quality.
• Good knowledge of network components, configuration, connectivity, topologies; as well as routing protocols and technologies.
• Excellent client service and interpersonal skills; enthusiasm for analysis, discovery, efficiency, automation.
• Up-to-date knowledge of new technologies, standards, and solutions; comfortable with technology, demonstrating a commitment to continuous learning, obtaining appropriate certifications, and developing skills.
• Strong organization, planning, and time management skills.
• Punctual, reliable with strong work ethic; ability to work autonomously and to provide strong support and leadership to the team, keeping a positive outlook throughout.
• Solid values of integrity, commitment, and self-improvement.
• Excellent oral and written communication skills, including detailed reports. Fluent in English and Arabic.
تفاصيل الوظيفة
منطقة الوظيفة أبوظبي, الإمارات العربية المتحدة
قطاع الشركة تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع العام)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3798258
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 7 الحد الأقصى: 12
منطقة الإقامة الإمارات العربية المتحدة
الجنس ذكر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سورية; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/uae/jobs/server-specialist-ibm-3798258/
نسخة للطباعة 
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