الوصف الوظيفي
Overview of Role
The Prototyping and Fabrication Manager is a senior leader on the team, reporting directly to the General Manager, with a wide range of responsibilities designed to drive daily shop upkeep and functionality. Our Prototyping and Fabrication Manager is the main driver of our mission to provide a transformative experience for our customers and to encourage our customers and meet their needs to make progress on their projects and the development of new skills. Going the extra mile to address member and staff needs should come naturally to you. You are organized and your personality is both welcoming and attentive. You lead by example. This is a full-time position.
Responsibilities and Accountabilities (include but are not limited to)
● Process prototyping and fabrication jobs according to customers need
● Point on customers questions and assistance related to equipment, tool and facilities issues
● Ensure a safe environment for all by knowing and enforcing TechShop rules and policies
● Creating a fun, safe and engaging environment for our members
● Diligently work toward acquiring knowledge of all TechShop tools and equipment
● Building TechShop’s community through member engagement and connection
● Providing tours to new and potential members
● Maintaining a clean and well organized shop
● Maintenance and organization of staff office/desk/work areas
● Performing general facilities maintenance and tasks as assigned
● Performing equipment preventative maintenance and repairs as assigned
● Effectively communicating shop and member issues to the appropriate staff
● Performing consulting, training and prototyping services
● Daily completion of shift checklists and End-Of-Shift reports
المهارات
Manager Specific Duties (include but are not limited to)
● Coordinates staff activities, including scheduling, training, task assignment, staff performance evaluations, etc.
● Works directly with GM to create efficient facilities and shop operations
● Assisting in the interview and hiring process
● Supervising, providing direction and training to technical staff
● Maintaining a preventative maintenance plan for equipment and facility
● Responsible for all equipment replacement and repairs (delegated, performed personally,
and/or outsourced to 3rd party service vendors as necessary)
● Maintaining facilities and member consumables (inventories, ordering, budgeting, etc.)
● Thorough understanding of TechShop pricing and member engagement models
● Effectively follows up with members, staff and instructors to improve overall experience
● Managing personal services requests (project consulting, prototyping, training, etc.)
● Fostering and maintaining a culture of excellent customer service
Relationships and Roles
● Work with TechShop Leadership and local TechShop Store Management to affect customer
satisfaction, revenue generation, and long-term goals in line with company vision and values
● Proactively establish and maintain effective working team relationships with all departments
● Demonstrates ability to interact and cooperate with all members of local store staff, instructors,
sales and marketing teams, and executive level team members
● Builds trust, values others, communicates effectively, drives execution, fosters innovation,
focuses on member experience, collaborates with others, solves problems creatively, and
demonstrates a high level of personal and professional integrity
● Maintains professional internal and external relationships that meet company core values
● Proactively establishes and maintains effective working team relationships with all support
departments
Necessary Skills, Education and Required Experience
● Fantastic customer service skills and a desire to work with people
● Mechatronics Engineering, Advanced Manufacturing, Product & Industrial Design background preffered
● Management experience in design studio or fabrication and prototyping shop setting strongly preferred
● Working knowledge and experience in DIY and maker market and/or advance
manufacturing or rapid prototyping services strongly preferred
● Team building and supervision experience
● Strong time management skills
● Proficient in Microsoft, Google, and Customer Management software
● Efficient, friendly and genuine
● Relevant Industry/Job/Hobbyist experience
● Mentoring/Teaching experience
● Ability to quickly learn new software applications
● Good knowledge in metal, woodworking, CNC, and design software
تفاصيل الوظيفة
منطقة الوظيفة أبوظبي, الإمارات العربية المتحدة
قطاع الشركة التصنيع والإنتاج
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري $5,000 - $6,000
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3725986
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
https://www.bayt.com/ar/uae/jobs/prototyping-and-fabrication-manager-3725986/
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