Responsibilities and Duties
• Field Scientific Associate holds primary responsibility for medical projects planning, structuring, communication, and execution.
• Acts as the main point of infield medical reference for the organization’s departments and provides professional and technical support answering their medical, scientific, and research needs within specific guidelines.
• Operate as the lead point of contact for any and all matters specific to your key accounts’ medical departments.
• Positively represent the company and influence discussions within relevant professional organizations to shape company image and well-differentiated competitive profile.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted medical advisor relationship with key customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our medical/scientific solutions according to customer professional needs and objectives.
• Work with the company’s national commercial team to identify initiatives that support the delivery of the portfolio segmentation and targeting plans.
• Develop scientific communication materials (slide presentations, communication tools, medical reports.., etc) for dissemination through integrated scientific and healthcare marketing projects
• Lead/participate in medical and scientific forums (e.g. advisory boards, scientific discussions, and medical conferences) if required
• Respond to unsolicited inquiries for medical information from external experts
• Provide expert-level clinical consultation and support to business partners (eg CME events, training of representatives, etc)
• Partner and collaborate with in-house business partners to facilitate an ongoing exchange of clinical information (i.e. new data, competitive intelligence, insights learned from customers)
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within key accounts and collaborate with commercial, marketing, and medical teams to ensure growth attainment.
• Represent the company in a professional, credible, and trustworthy manner at all times.
• Implement relevant tactics to ensure that the company strategies and core business objectives are delivered.
• Ensure quantitative and qualitative targets are met for the company medical/scientific portfolio in designated key accounts.
• Participation in local and regional medical conferences, scientific events, and professional meetings.
• Keep abreast of trends in medical initiatives relevant to the healthcare and pharmaceutical industries and ensure opportunities are maximized were relevant to the company.
• Working with the commercial team on proposals/tenders and also monitor and identify trends in account management evolution and portfolio growth and competitive profile of the company.
• Develop appropriate tactics to obtain a maximum commercial benefit for the company service range.
Qualifications and Skills
Candidate Background
• Experienced Commercial Professional with Scientific Background with a minimum of 2 years’ experience in account management, sales, and marketing.
• Strong ability to apply and leverage scientific and medical knowledge while demonstrating scientific credibility is essential
• Strong medical knowledge and ability to deal with scientific documents, medical data processing, and medical terminology.
• Familiarity with pharmaceutical industry regulations and policies governing information provision
• Ability to plan and manage the demands of a broad scientific/medical portfolio of services with the account management mindset.
• A proven track record in the medical field, scientific research, or medical management is a plus.
Basic Qualification
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of medical departments of the organization, including executive and C-level
• Proven account management or other relevant experience
• Ability to work in virtual teams and Matrix environment
• Proven ability to manage multiple projects at a time while paying strict attention to details.
• Excellent public speaker, with outstanding presentation skills
• Team orientation and the ability to work closely with cross-functional partners.
• A flexible “can do” attitude needed to thrive in a fast-growing company.
• Demonstrated the ability to confidently interact with external experts
• Self-motivation, innovator, and drive to ensure success
• Self-accountability persuasiveness and competitiveness
• Experience in delivering client-focused solutions based on customer needs
• Excellent interpersonal, negotiation and communication skills
• Excellent public speaker, with outstanding presentation skills
• Demonstrate professional and ethical behavior.
• Demonstrate role model behavior in line with the company Leadership Attributes and Core Values.
Technical Qualities
• Medical, Pharmacy or Biotechnology Bachelor degree, university graduate or equivalent
• Fluency in the English language is a must
• IT literate with strong analytical skills
• Scientific Orientation and Medical Knowledge are assets
Preferred Qualifications
• Prior experience working in the Medical Affairs function in the Pharmaceutical or Biotechnology industry experience is an asset
• A strong academic record or Medical Research experience is a plus
• Passion for Medical research and scientific data management is a plus