Profit:
Achieve and exceed DarkStore’s budgeted Profitability
Sales:
Achieve orders forecast of every month
Achieve growth of Order Count and Basket Size
Growth of Customer Loyalty by Providing Quick Delivery
Stock level & Inventory:
Record item Availability and control stock as per predefined min. and max.
Shrinkage:
Maintain Shrinkage below Company Standards (1%)
Analyse & Rectify Negative inventory.
Wastage & Damages:
Workout Liquidation with help of Commercial to reduce wastage (Weekly/monthly)
Analyse Return to Supplier – daily
Expenses:
Keep Costs under budgeted Numbers as per P&L;Budgets
Do not exceed budgeted Manpower
Process:
Planogram Adherences 100% at all times
Attain Audit Standards on Visit Register (Qvalon)
Check on all Legal and Administrative compliances to avoid any penalties by authorities
People:
Manage and plan shifts for Supervisors, Pickers, & Drivers on system and physical adherence
Ensure all subordinates work as per JD.
Make sure to request additional manpower when needed if budget is not exceeded.
Customer:
Solve all Customer issues with appropriate action taken – Daily Freshdesk
Respond to any customer demands and seek Commercial Support – Daily Freshdesk
Sales Growth:
Daily - KVI ( Top SKU Availability) make order before stock out
Daily - Check growth over last year same month and action on de-growth category
Daily - Check Non-Performing SKU’s over last month sales and take action
Routine spot check on fresh items, maintain freshness all times.
Daily Check all Orders sent as per cut-off schedule
Daily Check on delivery time of all fresh, Ultra Fresh stocks
Shrinkage and Wastage:
Daily Check and Sign Below Records
Wastage entry (TBS)
Customer Cancelled Orders to be returned to specific shelves
RTV and Receiving Process
Asset movement File
Consumable stock movement
Act on any suspicious transactions at Receiving, Mrsool, & Offline Activities.
Stock and Inventory:
Check daily Department wise stock holding, action on non-moving stock (Food
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