Senior Manager of Ecommerce

الوصف الوظيفي
On behalf of the fastest growing retail company in the Middle East, our client is hiring a Senior Manager of Ecommerce based in their Riyadh or Kuwait head office.

You will be responsible for the roadmap and expansion of eCommerce and digital channels, both organically and in new markets, by planning and implementing projects and initiatives in line with the company strategy.

The Senior Manager of Ecommerce is also in charge of ensuring seamless E-commerce channel integration across digital and physical touchpoints, delivering the same brand promise and experience to customers

Key Accountabilities

Develop and implement the eCommerce channel strategy, including geographies roadmap, UX/UI, pricing, and promotional strategies in such a way as to avoid channel conflict with offline and allow for profitable growth in line with the brand and company strategy.
Manage all aspects of web analytics and ensure periodic business performance reporting to cross-functional and leadership teams focusing on actionable insights that can impact short/long-term strategy.
Act as the custodian for the brand’s E-commerce channel promise while ensuring that the offering is as close as possible across all the brand’s consumer touchpoints, including eCommerce, physical stores, loyalty app, and ticketing.
Be the key point of contact for the category, sales/store, and commercial teams to support the continuous enhancement of the online execution’s best practices.
Act as the relationship manager for eCommerce solution partners, platforms, integrators, content providers, and hosting partners.
Drive the project management, QA, and testing across maintenance and new developments, ensuring the buy-in and support of all stakeholders.
Act as a partner with product teams to determine portfolio roadmap and establish successful platform strategies.
Plan, oversee, and drive the launch of all-new eCommerce projects, including launches in the new market and new functionalities and programs in existing markets.
Conduct periodic reviews of customer insights data and translate the findings into platform enhancements and revenue growth opportunities.
Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and potential.
المهارات
Bachelor’s degree in Computer Science or Engineering.
7+ years of experience in a similar role, a minimum of 6 years in e-commerce management (ideally in a multi-channel environment), experience in change management, and project management.
Worked on multiple projects in a fast-paced environment.
Demonstrated proficiency with P&L;, ROI evaluation, and Brand and Retailer financial performance indicators.
Experienced in managing large amounts of data from multiple platforms into actionable insights, utilizing data to build strategies, and clearly communicating strategies to internal and external stakeholders.
Fluency in English.
Proficiency in MS Office

تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي التسويق والعلاقات العامة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 7 الحد الأقصى: 15
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 30 الحد الأقصى: 42

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