الوصف الوظيفي
Duties and Responsibilities:
Responsibilities:
Provide a helpdesk function to deliver related managing agent services to the KFUPM Business Park
Work on a shift basis which could include weekend and night working
Assist the operations team in the daily operations of the CAFM system
In conjunction with the helpdesk manager, produce reports to performance levels
Support the implementation of Environmental Health and Safety (EHS) related activities and programs in accordance with company ISO accreditation and IMS policies and procedures
Help to develop/review related IMS policies and procedures as required
Ensure customer issues are professionally resolved
To meet or exceed Targets and KPI requirements set by senior management from time to time.
Other subject related duties as appropriate and required
ACCOUNTABILITIES:
Establish and maintain good working relationships and lines of communication with peers, client and supply chain representatives
Good communication with the FM MA staff, vendors and supply chain from a helpdesk perspective
Perform emergency support duty, if required
Accurate capture and inputting of all required information
Close relations with Maintenance planners and coordinators to ensure operational effectiveness
المهارات
Job Requirements:
Bachelor’s Degree level education
Minimum 2 years working experience in a call centre/helpdesk type role
Strong Interpersonal skills, initiative, analytical thinking, decision-making and leadership abilities.
Perfect command of spoken and written English
Knowledge of quality standards like ISO 9001, ISO 14001 and OHSAS 18001
Must have experience working with Facility Management Background .
Maximo experience is an addition .
Must be from CMMS or CAFM .
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة إدارة الممتلكات والمرافق; الصيانة التقنية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 5
المرشح المفضل
منطقة الإقامة المملكة العربية السعودية
https://www.bayt.com/ar/saudi-arabia/jobs/helpdesk-cafm-cmms-operator-4571615/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4292485&options%5Bjb_is_external_job%5D%5B0%5D=1&page=16
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