Junior Customer Service Engineer

الوصف الوظيفي
Computer or related major, at least 2-3 years of system operation and maintenance experience, familiar with application system anomaly investigation and diagnosis.
Master at least 1 scripting language, be familiar with Unix or Linux operations, analyze problems from the user’s perspective, and refine requirements
Must have strong service consciousness, sense of responsibility, communication ability and learning ability
Understand at least one cloud computing technology stack such as virtualization/network/storage/container/microservice/database
Familiar with the basic working principles of open source software such as docker/k8s. The relevant operation and maintenance work experience is preferred.
Able to calmly face the support work of high voltage and high frequency.
Excellent English ability, can be used as working language. Arabic/Chinese ability is a plus.

المهارات
Experience or knowledge of any public cloud, like Alibaba Cloud/AWS/Azure/GCP;
Experience of ticket processing for software application systems, ticket is submitted by end user through website, like questions or complaints.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف عقود
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 8
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 6

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