Operation Supervisor
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الوصف الوظيفي The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department’s compliance with operational policies, and keeping up-to-date with the progress of administrative duties. Make sure the SOPs followed by the captains, keep them motivated and make sure to achieve the K.P.Is or target as per the business needs. المهارات Planning and executing departmental budgets Overseeing inventory needs and undertaking office management and administration. Coming up with effective strategies to enhance the organization’s financial health. Recruiting quality employees to provide high-quality customer support. Motivating and supervising employees Carrying out performance review, coaching and managing the weekly roster. Designing and implementing departmental policies, procedures, goals, and objectives. Evaluating and reporting on department metrics to upper management. Developing strategies to improve department metrics and performance. Improving the work environment and operations of your department and the organization as a whole. Fulfill demand of the customers and raise the bar high for customer experience. Creating task / time sheets and being responsible for dispatching / debriefing. Great to have ! Bachelor’s degree in business or associate’s degree in operations management or business management may be advantageous. +3 years experience in the relevant department. Experience in implementing operational processes. Good working knowledge of operational procedures and policies. Strong project management, administrative management, and organizational skills. Excellent leadership and decision-making skills. Great communication and interpersonal skills. Having experience with DSP / variable channels is a plus point. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/operation-supervisor-4509803/ |
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