Airport Services Supervisor - RUH

الوصف الوظيفي

Airport Services Supervisor - RUH

Job Description

About the job
Ensuring that RJ passengers have provided with quality service rendered as per the company’s commercial and safety procedures and in accordance with international aviation regulations and standard.
Duties & Responsibilities:
* Gathering all necessary data for the day’s operation, prepares briefing, reviews resources and assigns duties to the Airport Services team * Planning for the inbound flight’s needs, organizes special action required in respect to smooth passenger and ramp handling, i.e. special needs, missed connections, baggage irregularities, special equipment on aircraft arrival, etc. * Ensuring on-time check-in and ticketing counter opening with sufficient all necessary resources. * Ensuring that all parties involved in receiving the aircraft are in position before the arrival. * Meeting the inbound flight, assists and directs disembarking customers as needed. * Briefing crew with pertinent operational and departure plan, addresses with concerned follow-up items given by the crew. * Coordinating aircraft servicing, gate operation and boarding process with proper announcements, sequence and set by RJ procedures priorities. * Monitoring carry-on baggage before entering the aircraft. * Following-up on close-out issues and gives directions to rectify them. * Ensuring completion of all departure related processes, involved staff and equipment in position for departure as soon as aircraft doors close. * Reviewing flight and follow-up on pending issues
Skills
* Communication Skills * Customer service * Decision making * Problem solving * Ability to work under pressure. Only candidates under consideration will be contacted. Job Location Riyadh, Saudi Arabia Job Role Customer Service and Call Center Years of Experience Min: 4 Residence Location Jeddah , Saudi Arabia The National Carrier and Jordan’s Ambassador to the World “I want our national carrier to be the ambassador of goodwill and the bridge across which we exchange culture, civilization, trade, technology, friendship and better understanding with the rest of the world.” King Hussein Bin Talal, 1963 Growth in Size and Reputation Royal Jordanian’s role ... as Jordan’s national carrier has now long been established since 1963. Now under the guidance of His Majesty King Abdullah II, we have ascended from humble beginnings with three aircraft and four regional destinations, to become one of the elite members of a global alliance, a fleet comprising more than 30 aircraft, and a destination network of 60 global stops. Not only have we grown in size, our reputation has been cemented in the public eye through our full membership in oneworld since 2007. Centrally Located Strategically located in Amman, Royal Jordanian’s central hub provides the ideal location through which Europe, Asia, Africa, and anywhere in the Middle East can be easily reached. Our Amman City Terminal at 7th Circle provides a central locale for sales and early boarding services. We are proud to fly in and out of our main airport, Queen Alia International Airport (QAIA), conveniently situated just outside the city. A Family of Services In order to ensure quality in all areas of service and operations, RJ owns shares in a number of sister companies related to providing the utmost in air travel services.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الاستشارات الإدارية
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد

https://www.bayt.com/ar/saudi-arabia/jobs/airport-services-supervisor-ruh-64628942/