Customers Service

الوصف الوظيفي
Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide

Job Description:

Ensure that Net Promoter Score (NPS) outbound call KPIs is achieved each month.

Receive incoming phone calls from customers and pass and track the enquiry to the relevant

person within the business to ensure the customer gets the correct reply to their enquiry

Track and monitor all incoming enquiries via the web / telephone.

Track incentive progress / results on behalf of the Head of Customer Service.

Track Service-Trak Leads and publish results each month, with weekly updates.

Support the Marketing Executive with Google Ad-word Campaigns.

Track website performance and web campaigns.

Update social media campaigns ensure prompt responses to customer comments.

Adhoc admin duties, as and when required, by the Head of Customer Service.

تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد

https://www.bayt.com/ar/saudi-arabia/jobs/customers-service-64572635/