الوصف الوظيفي
Objectives of this Role:
Act as the main point of contact in all matters relating to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Responsibilities:
Take inquiries and requests from customers and address their needs
Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
Meet regularly with other members of the team to discuss progress and find new ways to improve business
Generate progress reports to give to clients and higher-ups within the organization
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
المهارات
Skills and Qualifications:
Internship or professional experience in a sales or customer service role
Ability to multitask and juggle several responsibilities simultaneously
Strong English written and verbal communication skills
Good attention to detail and organizational skills
Minimum 3 years of experience in B2B sales
Ability to understand project environment in KSA
Preferred Qualifications:
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Proficiency with common customer success and customer relationship management
University degree with related required field
Preferred age between 28 – 34 years old
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة غير محدد
الدور الوظيفي المبيعات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/saudi-arabia/jobs/key-accounts-manager-4469785/
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