الوصف الوظيفي
Job Purpose:
The Café Manager must ensure the seamless running of the M&S;Café in the most efficient and effective manner. They must deliver the highest possible standards of service, whilst being pro-active in maintaining and or improving turnover and profitability. Reports to the Store Manager in DFC.
KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks
Café & Customer Management
Seek and maximise revenue opportunities and minimise costs
Consistently exceed customer expectations
Develop a motivated and high performing team committed to delivering clear goals
Protect the health, safety and well being of our customers and colleagues
Be a change agent, constantly reviewing service delivery
Work closely with the existing M&S;Café team to ensure a seamless operation
People
Develop a positive and direct relationship with all colleagues
Within the department, support a culture of pride, ownership and desire to exceed expectation
Foster a culture of flexibility
Ensure you respond quickly and positively to changing requirements whether within the department or outside in order to meet business demands
Health and Safety
Develop an awareness of the implications that H&S;issues have on insurance premium
Understand relevant H&S;legislation and the implications on the business, taking action as required
Ensure all departmental staff work hygienically and productively
Ensure a safe workplace by identifying and reporting hazards and taking corrective action
Operations
Review and communicate financial information to assist in proactive and timely decision making
Manage monthly stock-takes and review results and variances with relevant departments
Ensure that in house control systems/audit requirements are adhered to
Maintain/develop specific departmental control systems in order to meet or exceed food and beverage margins
المهارات
Minimum Qualifications and Knowledge:
2 years experience in the Hospitality/Food & Beverage industry experience
Strong knowledge of food and its preparations, trends, competition
Knowledge of local health and safety regulations
Demonstrates good ability to work under pressure and multi-task
Strong customer focus.
Experience with, and passion for premium food outlets and cafe’s
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
https://www.bayt.com/ar/saudi-arabia/jobs/café-manager-m-s-granada-mall-riyadh-ksa-4462686/
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