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الوصف الوظيفي ► Helps to Analyze and resolves technical problems for established networks. ► Provides assistance and handles technical network problems and emergencies. ► Performs monitoring of data communications network for purposes of preventative maintenance, trend analysis, and problem resolution. ► Assists in identifying problems across multi-platform distributed network environment. ► Installs, configures and maintains network components as directed by team lead. ► Establishes user profiles, user environments, directories, and security for networks. ► Document network problems and resolutions for future reference. ► Assists in the running of email, anti-spam and virus protection. ► Assists in the Analysis and resolution of wide rage Network faults. ► Maintains confidentiality with regard to the information being processed, stored or accessed. ► 24/7 technical support on a shift pattern. ► Reports network operational status by gathering information as directed. ► Maintains records including problem documentation and actions taken. ► Escalates any risks and issues to the Network Team Lead. المهارات ► Basic knowledge of IP networking & telephony, Audio/Visual & Video conferencing systems. ► Basic knowledge of IP addressing system. ► Basic knowledge of Power System: AC & DC ► Basic knowledge on usage of Test Equipment like Multi-meters, line tracers, etc. ► Operating and troubleshooting experience with the latest Cisco products. ► Must have technical knowledge with the following technologies and protocols: ► VLAN, VTP, Trunk (802.1q), Spanning Tree ► One of the following certifications are preferred: CCNA, CCNP, ITIL تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/computer-engineer-4436552/ |
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