Operations Manager

الوصف الوظيفي
The Operations Manager is required to manage multiple sites to deliver an outstanding ‘Customer Experience’. Manages, inspires, and motivates a number of Operation Associates and team leads to ensure operational excellence, high employee engagement, and service improvement.

Required Qualifications:

• Background in IT and e-commerce

• Two years of experience in operations for an online platform.

• Experience in managing customer care centers

• Desire to work in a dynamic growth-oriented youth company

• Excellent spoken and written communication skills

• Ability to multitask, meet strict deadlines and work under time pressure

• Ability to build and leverage relationships and to engage a wide range of people

• Ability to work independently, problem-solve, thrive under pressure and perform multiple tasks Responsibilities

• Responsible for the Operations lead of a team and for the delivery of the overall operational metrics & sales targets

• Generate ideas to help increase productivity

• Direct daily activities to meet the efficiency

• Lead and shape new initiatives to meet organizational goals

• Negotiate and monitor specific budgets, controlling costs where possible

المهارات
• Conflict Management

• Business Negotiation

• Decision-Making

• People Management

• Dependable

• Reporting Skills

• Critical Thinking and Problem-Solving Skills

• Planning and Organizing

• Communication Skills

• Influencing and Leading

• Delegation

• Teamwork

• Stress Tolerance

تفاصيل الوظيفة
منطقة الوظيفة الربيع, الرياض , المملكة العربية السعودية
قطاع الشركة السلع الاستهلاكية سريعة التداول
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/operations-manager-4429430/