الوصف الوظيفي
Job Purpose:
Responsible for developing, maintaining and testing application software and troubleshooting issues in order to ensure that customer requirements are met.
Key Roles and Responsibilities:
Policies & Processes
Implement the IT department policies and follow the set processes in order to achieve the department’s objectives.
Application Development
Participate in the analysis and technical design of applications and interpretation of design documents to develop applications which are in line with industry and SALIC standard practices.
Develop required software code in the specific technology area ensuring adherence to SALIC’s software development policies and standards .
Conduct impact analysis for proposed business amendments/enhancements and provide required estimates accordingly.
Review application code to ensure technology best practices and coding standards and guidelines are adhered to.
Create project related documents including project plan, unit test plans, application release documents and user manuals.
Review status, work schedule and time reports against forecasts and produce a summary report of actual utilization.
Create test cases, ensure applications are tested in development and production environment and report test results along with changes that need to be made.
Ensure that all applications are maintained with current definitions and agreed software version releases.
Collaborate and add value through participation in peer code reviews, accepting customer feedback, providing comments and suggestions using sound problem solving techniques .
Work with the help desk to resolve daily issues on application incidents or remedies in appropriate manner based on the significance of the issue.
Web Development
Develop and maintain web related communication (i.e. internet and intranet) and assist the VP, IT in maintaining and enhancing existing web applications .
Perform testing of web application unit and system, engaging users if necessary.
Conduct all user acceptance testing, report results and design and delivers user driven templates and interfaces for easy use.
Develop database driven web interfaces for rapid and real time information sharing and develop external web portals allowing users to input and retrieve accurate information.
Document Management
Write documentation that describes installation and operating procedures.
Reporting & Other Duties
Perform any other duties related to the job as assigned by the Direct Manager.
Prepare and submit reports that cover IT Development activities for the Direct Manager, as requested.
المهارات
Key Performance Indicators:
Indicator:
Customer Satisfaction
Service level
Help Desk
Measure:
Based on number of complaints.
Targeted number of issues.
Response time and time to solve.
Job Requirements:
Qualifications and Certifications:
Bachelor’s degree in Information Technology / Computer Science or Computer Engineering; ▪ Oracle Certified Professional (OCP) or Microsoft Certified IT Professional (MCITP) Certifications are preferred.
Work Experience:
2- 4 years of relevant experience
Nature of Experience:
Prior experience in developing and troubleshooting applications (if applicable).
Behavioral Competencies:
Refer to Competency Dictionary.
Language Skills:
Fluent in Arabic; excellent command of written and spoken English is essential.
Communications and Working Relations:
Key Internal Contacts:
End Users: For providing technical support.
Other Departments: For coordinating on the application design/enhancement requirements.
Key External Contacts
Vendors/ Consultants: For coordinating on new applications and enhancement of the existing applications.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2
https://www.bayt.com/ar/saudi-arabia/jobs/it-development-specialist-4409472/