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الوصف الوظيفي - Technical support for network outages, ensuring clear communication to all parties, acting as the control point for management & L3 escalation. - To ensure the network Elements are optimized and running at customer agreed performance targets. - Participate in planning and implementation for successful integration and installation of new features and upgrades in the network elements and/or management systems. - Knowledge transfer Sessions and OJT for Customer / assigned teams - Produce and maintain quality standards and documents - Liaise with customers and/or vendors as point of contact - Inspires others and drives multiple projects independently, requiring minimal supervision المهارات * Must have hands on experience on SIGTRAN/ IP Routing & Switching/ NTP/ SNMP/ SOAP/ SMPP/ SIP/ DHCP/ FTP/SFTP/LDAP/WebSocket/SCP/RAID Configuration/Cluster Management/LINUX * Bachelor’s degree/Software/Electrical Engineering, Information Technology, Computer Science Language skills: - English language – fluent (excellent verbal and written communication skills) (Arabic is a plus) Interpersonal, communication skills: - Main interfaces for the position: internal employees, Customer, other associated companies, external 3rd parties - Excellent team player and motivator Other soft skills, competences: - Self-motivated - Highly collaborative - Flexibility to travel - Efficient communication, communication with 3rd parties تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/dispatcher-and-voice-recording-competence-4405224/ |
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