الوصف الوظيفي
Key Accounts Manager (Direct Seller Recruiting) is responsible for driving Selling Partner business
growth and delivering a positive experience through the program. The key responsibilities are as
follows:
Identify, prospect, and recruit the highest-potential (strategic) merchants
Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets.
Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success
Work closely with new sellers, educating them about high standards of Customer Experience
Educate and Enable sellers to learn and master tools and systems so they may become self-sufficient in handling their catalog, inventory, and performance efficiently and to the required standards.
Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items, and pricing to best tailor your pitch and advice to sellers.
Prioritize your time optimally to achieve your targets a result-oriented environment.
Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience
Collaborate cross-functionally to ensure timely, accurate and professional operational
support to all Selling Partners.
Selling Partner Relationship Management
Build strong relationships with Selling Partners across the portfolio / Category; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.
Manage Selling Partner needs and monitor complexity through efficient engagement allocation.
Monitor Selling Partner satisfaction survey results or Anecdotes to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.
Program Process Excellence
Collaborate with other internal departments to support the improvement of tools and processes to enhance the Selling Partner experience and drive productivity for Account Managers.
Identify, quantify, and define feature enhancements and new products to improve our service offerings based on customer feedback, data analysis, and feature gaps with competitive products.
Leadership
Raise the bar for Account Managers, prioritizing strategic initiatives and escalation support as needed.
Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contribute to and lead strategic plans and documents for the organization.
Partner with external teams including Category Management, Finance, and Central Support teams to align programs and initiatives to drive growth.
Lead recruiting and hiring efforts across direct team and broader organization.
المهارات
Basic Qualifications
Bachelor’s degree in Engineering, or Business from top tier University
3-5 years of experience in consultancy, account management, category management, sales/business development
Significant and relevant experience with multinational organizations
Experience communicating and presenting to senior leadership.
Proven track record of leading large accounts
Strong organizational and workload management skills including prioritizing, scheduling, time management, and meeting deadlines.
Strong critical thinking and analytical skills and expertise in Excel
Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses.
Experience using analytical, sales, and productivity tools including Excel, Quicksight, Salesforce, Microsoft Office…etc
Strong attention to detail and excellent problem-solving skills
Preferred Qualifications
2 years+ of work experience in B2B Online Business.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات الدعم الإداري
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
منطقة الإقامة المملكة العربية السعودية
https://www.bayt.com/ar/saudi-arabia/jobs/key-account-manager-4353939/