Head of Operations
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الوصف الوظيفي • Working together with key participants to compile the budget. • Spearheading strategies to steer the company’s future in a positive direction. • Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals. • Controlling company costs and introducing tactical initiatives to address theft and other losses. • Monitoring Operations related invoices, money handling procedures. • Preparing timely and accurate financial, Operational performance reports. • Overseeing marketing initiatives and implementing better business practices. • Delegating responsibilities to ensure staff members grow as capable participants. • Employing various initiatives to coach employees to optimize their capabilities. • Completing performance reviews in a prudent manner. • Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements. • Make important policy, Supply & Demand planning, and strategy decisions; Develop, implement and review operational policies and procedures. • Develop, implement and review operational policies and procedures. • Work with the board of directors to determine values and mission, and plan for short and long-term goals. • Identify and address problems and opportunities for the company. • Build alliances and partnerships with other organizations. • Optimize route, trips, lockers, orders, drivers to provide analytical insights to make decisions. • Document all necessary information to help IT team to develop the product to ensure customer satisfaction. • Request for Purchasing and maintaining vehicles/Lockers/Assets for deliveries. • Deciding whether to lease or buy vehicles or being on shared economy model. • Developing efficient driver schedules to maximize profits. • Managing drivers so they adhere to strict schedules. • Registering and licensing all vehicles under their management if needed. • Finding ways to cut costs and maximize profits. • Developing strategies for greater fuel efficiency. • Maintaining detailed records of vehicles/Lockers/assets servicing and inspection. • Complying with KSA Department of Transport laws and regulations. • Scheduling regular vehicles/Lockers/assets maintenance to ensure operational efficiency. • Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules. • Monitoring driver’s behavior and ensuring a high level of customer service. • Analyzing data to increase business operational efficiency. المهارات • Bachelor’s degree in operations management or related field. • 4 Years’ experience in eCommerce, Digital Logistics • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management. • Ability to build consensus and relationships among managers, partners, and employees. • Excellent communication skills. • Solid understanding of Operational processes, transportations & digital supply chain. • Proven track record of outstanding performance in a previous complex enterprise. • Ability to make business projections three years into the future. • Analytical mindset and good problem-solving skills. • Quantitative ability. • Attention to detail. • Exceptional interpersonal skills. • Excellent written and verbal communication تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/head-of-operations-4347152/ |
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