الوصف الوظيفي
IT Service Delivery Manager oversees a number of key functions within the IT department that enable the delivery of a high quality service to end users, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a stakeholder facing role, and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.
Qualities and Skills required
Able to demonstrate the ability to undertake the above responsibilities
A passion for Service Improvement
Experienced Service Management professional
ITIL Qualified
Previous experience as a Team Lead or demonstrable experience in leading virtual teams
Experience of managing 3rd parties and 3rd party delivered services
Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
Expert knowledge of ITIL disciplines
المهارات
IT Service Delivery
ITIL Services
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأقصى: 10
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
Printable Page 
Report Advertisement