Data Entry

KPI, S:
 Entering customer and account data from source documents within time limits
 Compiling, verifying accuracy and sorting information to prepare source data for computer entry  Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
Key Responsibilities:
 Maintains database by entering new and updated customer and account information.
 Prepares source data for computer entry by compiling and sorting information.
 Establishes entry priorities.
 Processes customer and account source documents by reviewing data for deficiencies.
 Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
 Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
 Maintains data entry requirements by following data program techniques and procedures.
 Verifies entered customer and account data by reviewing, correcting, deleting, or reentering
data.
 Combines data from both systems when account information is incomplete.
 Purges files to eliminate duplication of data.
 Tests customer and account system changes and upgrades by inputting new data.
 Secures information by completing data base backups.
 Maintains operations by following policies and procedures and reporting needed changes.
 Maintains customer confidence and protects operations by keeping information confidential.
 Contributes to team effort by accomplishing related results as needed
Requirement
- Familiarity with administrative duties
- Experience using office equipment, like fax machine and scanner
- Typing speed and accuracy
- Excellent knowledge of correct spelling, grammar and punctuation
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks
- Additional computer training or certification will be an asset
- Fast typing skills; Knowledge of touch-typing system is strongly preferred
- Excellent knowledge of word processing tools and
- Working knowledge of office equipment and computer hardware and
peripheral devices
- Basic understanding of databases