Consultant

Job Description and Requirements
This role will need to be filled by a resource that is comfortable working independently and while working with various customer environments. A strong desire for success and a positive attitude are essential to this job. As a Technical Services Consultant you will be expected to help work with other staff members and provide thought leadership on how to continually improve Cb’s implementation services and approaches, as well as provide customer feedback and product ideas to Cb and support our growing user and partner community on the Carbon Black User Exchange.

What You’ll Do
Work as a Technical Services Consultant to fully deploy Carbon Black software at customer sites
Collect technical requirements from customer and configure the Cb software to work within the capabilities of the application for those requirements
Review the configuration decisions that are available to customers and provide expertise and guidance on best practices
Provide onsite and remote technical guidance to new Cb customers to ensure a successful implementation
For single-Consultant assigned engagements, perform project management functions including, but not limited to, project scheduling, project tracking and status/completion reporting
Build and maintain customer relationships
Work efficiently with Cb technical support team to solve customer issues
Provide critical customer escalation support to ensure timely and effective customer issue remediation and experience
Contribute to best practices material development and maintenance in concert with Cb product releases
Work as a remote employee and willing to travel. (Including travel to support customers in Qatar).”

What You’ll Bring
2+ years of experience in enterprise application security solutions
5+ years of field consulting experience, preferably implementing security software products
Proven ability to work remotely and independently to deliver Customer solutions and stay current with Cb product announcements, releases and processes
Knowledge of enterprise IT infrastructures and configuration
Knowledge of Microsoft Windows, Apple OSx and Linux configuration and management
Knowledge of software deployment and patch management tools (preferred)
Experience with scripting languages (Python & PowerShell preferred), interacting with API’s, and creating automation
Security industry experience and/or Security Certification(s)
Excellent oral and written communication skills
Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company

https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/134313-Consultant-at-Dell