Assist, advise and provide solutions to customers.
Maintaining a professional attitude.
Comply with the work standards and processes.
Meeting set monthly KPIs.
Work individually and as a part of a team.
Accountability for pending cases until resolved.
Reports any problematic issue.
Share knowledge with colleagues and follow up with the concerned departments to close pending issues.
Ensure high level of customer’s satisfaction job requirements.
Diagnose fault-related incidents by effectively utilizing software diagnostics.
Undertake any other reasonable task as assigned.
Proactive, self-motivated and determined attitude.
Monitor systems, customer service, and products, and deal with alerts and events as appropriate.
المهارات
Requirements:
Excellent customer skills as well as interpersonal and communication skills
Good time management, and organizational skills.
Ability to work under pressure and deal with multiple tasks.
Problem-solving skills
Proficient in English and Arabic.
Juniors, Fresh grads are accepted.
تفاصيل الوظيفة
منطقة الوظيفة الشمال, الرياض , المملكة العربية السعودية
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 4
المرشح المفضل
المستوى المهني خريج جديد
منطقة الإقامة الرياض,المملكة العربية السعودية
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