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الوصف الوظيفي The operations area manager is responsible for developing, planning, organizing and cost controlling procedures to ensure compliance with top standard operations for the company’s fleet. The manager has direct responsibility for supervising staff in all shifts with supervisors and service personnel including training. The manager is also responsible for ensuring all administrative records and processes are maintained. The manager must also perform the following duties personally or through other supervisory personnel; overseeing inspections, quality control, scheduling of periodic work and inventory control of equipment and supplies Responsibilities: 1. Lead day to day operations 2. Keep continuous check for devices inventory 3. Responsible to increase revenue (B2B & B2C) in area 4. Solve customers’ problems 5. Immediate Replacement for accident/ damage vehicles to customers 6. Manage on ground filed operation team 7. Propose plans for direct Manager for area fleet locations 8. Make sure that all fleet is actively working perfectly 9. Make sure that all fleet cleanness is as per standards 10. Follow up with customers on long/ unpaid trips 11. Follow up on fleet maintenance/ accidents/ insurance etc 12. Follow up on vehicles devices readiness 13. Propose B2B sales plan 14. Regular daily, weekly, monthly & quarterly reports 15. Continuous communication with other teams through systems & emails المهارات 3-5 years of supervisory experience. Car Rental industry experience is preferred but not required. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from managers and customers. Strong service/quality attitude. Ability to plan, organize, prioritize, and achieve effective time management. Ability to work under pressure and meet established goals and objectives. Sense of urgency & ability to meet deadlines; self-directed. تفاصيل الوظيفة
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