الوصف الوظيفي
Company Brief:
Our client is a Regional Saudi Arabian Insurance Firm present across 9 Arab territories, with 75 years of regional expertise. They are seeking to recruit a “Senior IT Manager “who will be reporting to the General Manager.
المهارات
• Provide leadership and oversight to IT projects and ensures adherence to schedule, cost and quality and meeting business objectives
• Takes responsibility for special projects and other initiatives on behalf of the Region or Enterprise
• Oversee technology operations (e.g. network, security), applications and end user computing environment for users
• Identify the need for upgrades and keep the system current at all times ensuring stability and security of IT systems
• Devise and establish IT policies and systems to support the implementation of strategies set region and/or enterprise
• Engage Regional and Corporate Office for system implementation, enhancement and operational support.
• Assist in building relationships with vendors and creating/managing cost-efficient contracts
• Oversees IT budgeting and cost estimation approaches, resource allocation, and reallocation for cost-optimization.
• Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and day-to-day operational activities
• Works with the enterprise architecture function to ensure alignment between enterprise architectural roadmaps, business strategies, enterprise transformation activities and compliance standards
• Ensures continuous alignment of project investments and initiatives with business strategy based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies
• Oversees the development of appropriate governance frameworks and mechanisms for effective risk management
• Leads the creation of an IT workforce strategy, including the analysis of trends and business strategy to forecast critical skills, emerging skills and resource gaps
• Established strategic relationship with shared services and 3rd party service providers to fulfill demand
• Oversees planning and implementation of IT management training initiatives, IT skills analysis and job description updates
• Establishes and manages effective relationships between business partners and IT
• Conducts meetings with regional IT leaders and key business stakeholders to validate IT’s understanding of business goals and effectively communicate the IT strategy
• Develops IT performance metrics and oversees monthly reviews with the Business leadership team and regional IT team
• Manages the IT strategy and planning and IT communications teams to ensure a high standard of performance
• Reviews management processes (and decisions) to ensure compliance with the organization’s strategy for corporate governance of information.
• Leads team responsible for engineering, developing and maintaining processes and documentation for ITM areas.
• Works closely with internal clients to understand and define KPI’s to meet business requirements and SLAs.
• Coordinates critical incident communication to all senior IT and business stakeholders while driving all critical incidents to resolution.
• Maintains business level knowledge of what the key applications for business area are.
• Works to establish SLA’s and supporting KPI’s. Develops monthly reporting package to
• Manages IT Service Management team including hiring, training, staff development, performance management, consultant management and annual compensation review.
• Implements training plans, provide training, direction, skills development training, guidance, and mentoring to promote staff efficiency, productivity, cross-training, as well as the acquisition and retention of key resources
• Define and implement appropriate process and methodologies across the organization.
• Work across the organization as a consultant for operational improvements.
• Have a broad understanding of the landscape of IT service capabilities with the ability to be deep into process periodically.
• Problem solver and critical thinker
• Analytical mind and research orientation
• Excellent verbal and writing skills
• Project and time management skills
• Outstanding communication, interpersonal and leadership skills
• Bachelor (4-year) degree, with a technical major, such as engineering or computer science
• Microsoft Systems Administration/System Engineer certification will be an asset
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة التأمين
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف غير محدد
الراتب الشهري $8,000 - $9,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/senior-it-manager-4109196/