Change Manager

الوصف الوظيفي
· Manage, develop and communicate the Change Management (ChM) process and supporting procedures
· Raise the profile of ITIL best practice and promote the benefits of ChM
· Responsible for the creation, development and management of Change Management process and documentation
· Receive, record, categorize and distribute Requests For Change and arrange for authorization or rejection within agreed timescales and at appropriate levels of authority
· Arrange and facilitate regular and emergency Change Advisory Board meetings
· Manage and distribute the Forward Schedule of Change and ensure all parties receive the maximum period of notice of any downtime
· Keep all RFC records up to date in the Service Management Toolset and review status of all records on a regular basis
· Review all implemented RFCs to ensure that objectives have been met and instigate investigation into any failures or back-out implementations
· Build relationships with the technical team and Problem Manager that ensures full, relevant and accurate information is shared to the benefit of all stakeholders
· Provide regular and accurate management reports

Required Qualifications

· Bachelor’s degree and 5+ years of experience; OR, High School equivalent and 9+ years of experience.
· Must have a current Secret Clearance; Top Secret is preferred and must be attainable.
· ITIL Foundation Certificate
· 5+ years of demonstrated experience supporting Change Management functions
· Experienced in documenting and revising processes and procedures
· Familiarity with IT and communication hardware, software, and network infrastructure
· Comfortable working alone as a single post with sole responsibility for a process and its effectiveness
· Report writing and analysis
· Knowledge of Remedy ITSM
· Ability to work “on call” outside of normal business hours
· ITIL Change Manager Practitioner
المهارات
Required Attributes
· Clear, authoritative and professional communication skills
· Ability to prioritize work and deliver to deadlines
· Experience preparing for and chairing meetings
· Relationship building and experience collaborating for business success
· Self-motivation and drive for continuous improvement
· Natural team player with desire to encourage interaction and integration
· Confidence to contribute at meetings with attendees of varied business cultures
· Presentation skills
· Project co-ordination skills
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي استشارات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 10
منطقة الإقامة الرياض,المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/change-manager-4111687/