Service Line Representative - Digital Workplace Services

Job Description and Requirements
Your Role and Responsibilities
The IBM Digital Workplace Services Service Line Representative (SLR) assumes primarily a new business role (new client acquisition) and some account ownership responsibilities for existing Digital Workplace Services clients. One must possess demonstrated technical skills in all aspects of mobile computing, desktop computing, device life cycle management, Managed Mobility Services, and Device as a Service as well as all aspects of service desk management including AI (artificial intelligence) and machine learning as well as working knowledge of other IBM infrastructure services portfolio offerings. A thorough understanding of the IT industries infrastructure technologies and solutions is a must. One must understand the competitive landscape in this space and be able to develop appropriate sales strategies to win. The Digital Workplace Services Service Line Representative must convey subject matter expertise and credibility in working with clients, potential clients, and other IBM Opportunity Identifiers and extended IBM team members. One will need to apply sales skills to engage and close opportunities with key decision makers and ensure smooth transitions from the sales phase to the delivery phase (ie hand-off from sales team to transition and steady state teams).

This is predominantly a new business/business development role. We are looking for a true “Hunter” sales professional that understands how to cultivate new business and how to manage a territory to win net new mobility/Digital Workplace Services clients in IBM’s Enterprise and Commercial client set while being adept at maintaining high levels of client satisfaction with existing customers. The seller must be able to manage large, complex transactions, cross-sell and upsell effectively, respond to RFP’s, utilize marketing intelligence tools like discover.org and other IBM marketing tools as well.

Required Professional and Technical Expertise

Basic knowledge of the mobile and desktop compute landscape including: Device as a Service, Device Lifecycle Management, End-User computing applications, Service Desk, End-user support Managed Services, and Managed Mobility Services.
Basic knowledge of multi-vendor IT Infrastructure Solutions including concepts of Public, Private, and Hybrid Cloud.
At least 3 years of experience in Solution/Managed Services Sales
At least 1 year of experience in Mobility, Digital Workplace Services, and End-user Managed Services Sales.
Readiness to travel 50% annually
Preferred Professional and Technical Expertise

Bachelor’s Degree
At least 5 years of experience in the mobile and desktop compute landscape including: Device as a Service, Device Lifecycle Management, End-User computing applications, and Service Desk and End-user support Managed Services.
At least 5 years of experience in multi-vendor IT Infrastructure Solutions including concepts of Public, Private, and Hybrid Cloud.
At least 5 years of experience in Solution/Managed Services Sales
At least 3 years of experience in Consultative Sales strategies and methodologies
At least 5 years of experience in Executive Relationship Management

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/120132—-Service-Line-Representative—-Digital-Workplace-Services-at-IBM-