General Manager - CrossFit

Job Description and Requirements
The GM serves as the leader of Iron Hill CrossFit, and is responsible for the overall operation, client experience, people management, and performance. A successful candidate in the GM role is passionate about health and wellness, loves to lead alongside a team, is able to work with team local and remote, and thrives in a fast-paced people filled setting.

Key Responsibilities:

Local Branding
Local face of the brand
Growing the reach of our brand on a local level
Build and grow social media presence through a thriving Instagram and Facebook account.
Team leadership & development
Leading weekly in person team meetings
Hiring & Firing
Training Staff in line with protocol & procedures
Providing development resources for staff
Performance Evaluations
Scheduling
Conflict Resolution
Acquisition & Retention
Marketing Implementation
Selling and/or managing the membership acquisition process
Scheduling community building events for membership every 21 days
Developing & executing local strategies for grassroots marketing
Business to Business networking
Providing excellent customer service & responding to all customer communication within 24 hours
Monitoring leads and responding within 18 hours.
Hosting exit interviews with clients wishing to cancel
Prospect for new clients through connections & business events
Facility upkeep & management
Cleaning schedule implementation
Thoughts towards increased client experience
Order supplies within budget
Fixing any known facility issues (hvac, plumbing, etc.)
Number management
Prepare sales and inventory reports.
Month close KPI reporting
Review financial statements & assist in creating strategies for profitability
Keep expenses within budget.
Handle all billing & bank deposits

Required Experience:
• Bilingual: Arabic & English
• Bachelor’s degree or equivalent experience
• 1-2 years of fitness management or relevant related experience
• Proficient with Google Docs & Excel
• Possess strong communication, delegation and time management skills.
• Proven ability to multi-task and communicate across departments
• Possess strong negotiation, mediation and problem-solving skills
• Comfortable working in a fast-paced environment
• Ability to coach, train and motivate employees

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/115468-General-Manager—-CrossFit-at-Iron-Hill-CrossFit