Job Description and Requirements
Key Responsibilities
Provides technical and/or business consultative leadership for Program Management and Project Management functions on complex projects inc. coaching, counseling, and motivation to maximize employee performance and growth.
Drives (and where relevant supports) the recruiting and hiring of employees that can help grow and drive the business, based on global profiles.
Monitors cost effective and timely delivery of billable implementation services that drive Dell product and service revenues
Reviews and refines the implementation plans delivered in engagements
Responsible for the efective management of the life cycle Leverages Dell talent to deliver quality implementations in line with established Dell Standards
Manages the headcount for delivery of engagements and ensures the appropriate resource teams are assigning qualified resources to properly prioritized projects
Maintains a level of Project Management readiness, prepared to successfully support the delivery of an engagement, through ongoing employee training and development of strong partner relationships with mid level management
Proactively identifies and provides input into the development of Project Management policies, procedures, standards and strategies
Maintains awareness and involvement in existing or potential higher level customer escalation issues
Ensures compliance with the best practices, maintains and submits activity/progress reports and time recording/management reports as directed
Works closely with Client Solutions Managers, Practice Managers and Technical Solution Director to develop opportunities that deliver Dell solutions and provide continual revenue
Manages the cost of engagements against predetermined goals of backlog management
Builds and maintains relationships with Sales, Customer Service and Customers to influence and create issue resolution in order to facilitate viability of overall TSG program delivery
Essential Requirements
Arabic language capability
Typically 14+ years of relevant experience or equivalent combination of education and work experience
Typically requires 7+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)
Advanced ability to lead, motivate and direct a workgroup
Advanced product/technology/industry knowledge
Advanced ability to influence others to achieve results
Advanced strategic planning abilities
Advanced conflict resolution skills
Advanced ability to work effectively with senior management
Advanced ability to manage in a matrix environment
Benefits
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/114144—-Sr-Manager—Services-Project—-Program-Management-at-Dell
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