Executive – Technical Support (Desktop Support)

الوصف الوظيفي
On behalf of a leading Real Estate Property developer, we are seeking an Executive – Technical Support (Desktop Support). Based in their Riyadh Head office you will be responsible for installation, troubleshooting of computers, hardware, software and setup testing of computers equipment, and new applications software and upgrades, in addition to researching and implementing technological strategic solutions.
 Installing & configuring Windows OS, adding the users in the domain active directory and configuring the network printers and assigning printing quotas using print manager plus.
 Ensure that there is sufficient daily IT support to users and provide friendly technical service to the company and subsidiaries.
 Remote & Physical technical support for Off-site users in the daily IT to the company and subsidiaries.
 Troubleshooting network connectivity in a LAN/WAN environment.
 Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.
 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized IT equipment.
 Develop trends by monitoring and analyzing user incoming calls, problems, and support requests.
 Monitor and check regular backups using Symantec backup exec appliance and tape storage, Antivirus system (Symantec End Point) CCTV, Fingerprint access system and Avaya telephone PBX system.
 Creating PO’s, managing records of the PO’s and other documents related to the IT Department. Negotiating with Vendors for IT procurements. Managing IT assets and follow the Onboarding & Off-boarding IT checklist for the users. Working closely with IT Manager in day to day technical issues, preventive maintenance and on new enhancements.

المهارات
 Bachelor’s degree in Information Technology with a minimum of 2 to 3 years in IT Systems support.
 Good knowledge of multiple technologies such as Microsoft, Networking, Wireless, Google, Hyper-V, IOS and Android.
 Experience delivering high customer satisfaction.
 Must be highly organised
 Sound analytical and problem-solving skills
 Understanding of complex requirements
 Very good IT combined skills
 Good prioritization and evaluation skills
 Good communication skills
 Ability to meet deadlines.

تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة العقارات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 3
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 24 الحد الأقصى: 26
التعليم
Information Technology

https://www.bayt.com/ar/saudi-arabia/jobs/executive-technical-support-desktop-support-3888871/