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الوصف الوظيفي Overseeing portfolio of clients Recruit, select, train, assign, schedule, coach, counsel and discipline employees Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Plan and review compensation actions; enforcing policies and procedures Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping Analyze process workflow, employee and space requirements and equipment layout; implement changes Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations Accomplish operations and organization mission by completing related results as needed Meet or exceed operations labor budget expectations Manage staff levels, wages, hours, contract labor to revenues Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees Run a safe, injury/accident free workplace Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies Manage relationships with key operations vendors Review and approve all operational invoices and ensure they are submitted for payment Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Communicate all operating policies and/or issues at department meetings المهارات Leadership Conflict Management Business Negotiation Organization Decision-Making People Management تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/operations-manager-3881997/ |
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