Messaging Services Engineer

الوصف الوظيفي
*Provide day-to-day management and support for Messaging Services, Exchange, 24/7 or after work on-call.
*Upgrade servers, Messaging hardware, and software/firmware and application software; configure and tune hardware and software to meet corporate functional, performance and security requirements.
*Maintain critical Messaging events log.
*Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
*Attend, troubleshoot, and resolve assigned help desk calls and log associated activities in the help desk system.
*Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
*Analyze Messaging services health check and generate technical analysis reports.

*Engage with all IT teams to resolve issues related to Messaging services.
*Conduct periodic capacity planning and ensure all Messaging resources within area of responsibility are adequate for current and future need.
*Continuously exploring opportunities for improvements in service delivery towards customer satisfaction through efficiency and effectiveness.

المهارات
*5 Years
-Customer Service: Understand the customer’s requirements and proactively to exceed customer expectations.
-Commitment: Put organizational needs before personal needs when necessary to achieve agreed objectives
-Proactive: Anticipate and initiate actions to address future issues, needs or changes
-Reliability: Perform what is required in a timely manner without the need for control
-Analytical Skills: Identify critical data and establish findings and key-ratios

*At least 5 years of experience in IT infrastructure (AD, network and messaging service)

*At least 3 years of experience on Exchange2013X Exchange 2010X Exchange 2007

*At least worked on 2 Exchange 2013 projects, the projects should cover:
1- Migration from Exchange 2007 or Exchange 2013.
Microsoft Certified professional — Exchange

تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الموارد البشريّة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الهندسة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

https://www.bayt.com/ar/saudi-arabia/jobs/messaging-services-engineer-3866830/