IT Support Specialist ( Saudi Only )

الوصف الوظيفي
Support and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance .

Responsibilities include but are not limited to :
1. Install and configure computer hardware operating systems and applications
2. Monitor and maintain computer systems and networks
3. Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
4. Troubleshoot system and network problems and diagnosing and solving hardware/software faults
5. Replacing parts as required
6. Provide support, including procedural documentation and relevant reports
7. Follow diagrams and written instructions to repair a fault or set up a system
8. Support the roll-out of new applications
9. Setting up new users’ accounts and profiles and dealing with password issues
10. Respond within agreed time limits to call-outs
11. Work continuously on a task until completion (or referral to third parties, if appropriate)12. Prioritize and manage many open cases at one time .

المهارات
• Working technical knowledge of network and PC operating systems, including [Windows Workstations, Windows XP, and Vista].
• Extensive application support experience with [IP Scanners, Repairing S/W tools and converters, Client Antivirus, Remote management Agents ( Remote Admin, Remote Assistance, Desktop remote Connection), Exchange Clients( MS Outlook, Outlook Express, Outlook WEB Mail) VPN client connections, Client Firewalls…].
• Working technical knowledge of current network hardware, protocols, and standards, including [ADSL Modem and Routers (Us Robotics, Cisco 877, Linksys, Speed Touch) Indoor and Outdoor Wireless AP (Alpha Networks, Symbol), Dell Servers, Print Servers (Axis, Us Robotics), Switches (3Com), Patch Panels; Hp Laser and DeskJet Printers, Epson Dot matrix printers ( LQ-680, LQ-2180 and DFX-5000) Different Types Scanners TCP/IP protocol and Related Commands (Telnet, ping, Tracert, route , IPConfig, netstat) POP3, SMTP, DHCP,].
• Hands on experience of troubleshooting
• Adequate command of English Languages • Computer literacy

الخلفية التعليمية
IT

تفاصيل الوظيفة
منطقة الوظيفة: الرياض, المملكة العربية السعودية قطاع الشركة: السيارات طبيعة عمل الشركة: صاحب عمل (القطاع الخاص) الدور الوظيفي: تكنولوجيا المعلومات نوع التوظيف: دوام كامل الراتب الشهري: غير محدد عدد الوظائف الشاغرة: 1 الرقم المرجعي للوظيفة: JB3774341
المرشح المفضل
المستوى المهني: متوسط الخبرة عدد سنوات الخبرة: الحد الأدنى: 2 منطقة الإقامة: الرياض,المملكة العربية السعودية الجنس: ذكر الشهادة: دبلوم

https://www.bayt.com/ar/saudi-arabia/jobs/it-support-specialist-saudi-only-3774341/